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Cancellation & Return Policies



  1. The Cancellation & Return policies are as under:


  2. • You can cancel any order (COD and Prepaid) placed provided it has not been dispatched. In this case, you need to intimate Nut seller by e-mail order@nutseller.in) or call with purchasing details as soon as purchase is done.

    • Nut seller reserves the right to refuse or cancel any order placed for any product that is listed at an incorrect price. In case, you are charged, the same shall be credited to your account (whichever is used at time of purchasing the product) and duly notified by email.

    • You must use your own credit card for credit card transactions. The liability to use a card fraudulently will be on you and the responsibility to 'prove otherwise' shall be exclusively on you.

    • In case you received an open or unsealed package from Nut seller’s shipping partners, please do not accept the shipment and intimate Nut seller to investigate the issue. Nut seller will replace the product without additional charges. Please note that no case shall be entertained if reported any tampered case post delivery. It becomes very difficult to accept genuine cases.

    • NO returns will be accepted once products are delivered and accepted by you.

    • Nut seller takes Quality as one of their top Values. In case of any complaint, a special team will be assigned to investigate the matter in order to refund or replace the product to you. We request you to respond to us immediately (within a week of receipt of order) if there is any quality concern. This process may take 3-4 weeks depending on concerns received by you.

    • In case your product(s) required to be sent back to us due to any quality concerns, you shall send the product back to us from your nearest Speed Post Office. We shall reimburse the in transit cost incurred.

    • PLEASE NOTE THAT CURRENTLY WE DO NOT HAVE REVERSE PICK UP FACILITY IN ANY OF OUR SERVICEABLE ZONES ACROSS INDIA.

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